Terms & Conditions
Welcome to Lorëven! By using our website, products, or services, you agree to these Terms and Conditions. Please read them carefully before proceeding.
Acceptance of Terms
By using the Lorëven website (the “Site”) or purchasing products from us, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use the Site or services.
Account Terms
- Users may create accounts to access services or make purchases.
- You agree to provide accurate and complete information and maintain the security of your account credentials.
- You are responsible for all activities under your account.
- Lorëven reserves the right to suspend or terminate accounts for violation of these Terms.
Products, Pricing, and Availability
- All products are subject to availability.
- Prices are in regional currency and may change without prior notice.
- Lorëven reserves the right to cancel or refuse orders in case of pricing errors, stock issues, or other discrepancies.
Orders and Payment
- All products are subject to availability.
- Prices are in regional currency and may change without prior notice.
- Lorëven reserves the right to cancel or refuse orders in case of pricing errors, stock issues, or other discrepancies.
Shipping and Delivery
- Delivery timelines are estimates and not guaranteed.
- Lorëven is not liable for delays caused by third-party carriers or customs procedures.
Returns and Refunds
- Returns, exchanges, and refunds are subject to our Return & Refund Policy.
- Products must be returned in original condition and packaging.
- Refunds will be processed after verification of returned items.
Promotions and Discounts
- Offers, promo codes, and discounts are valid only as specified and cannot be combined unless stated.
- Promotions are non-transferable and cannot be exchanged for cash.
User Conduct
You agree not to:
- Post or upload offensive, harmful, or illegal content.
- Attempt unauthorized access to our systems.
- Engage in fraudulent activity.
- Violate any applicable laws.
User-Generated Content
- Any content (reviews, photos, comments) you post on the Site can be used by Lorëven for promotional purposes.
- You retain ownership but grant Lorëven a royalty-free, worldwide license to use the content.
Third-Party Links
The Site may contain links to third-party websites. Lorëven is not responsible for the content, products, services, or privacy practices of these websites.
Intellectual Property
- All content, logos, images, and designs on the Site are the property of Lorëven and protected by copyright and trademark laws.
- You may not use, reproduce, or distribute any content without prior written permission.
Disclaimer of Warranties
- Products and services are provided “as-is” without warranties of any kind.
- Lorëven does not guarantee suitability for any particular purpose.
Limitation of Liability
- Lorëven is not liable for direct, indirect, incidental, or consequential damages arising from the use of the Site or products.
- Our liability is limited to the purchase price of the product in question.
Force Majeure
Lorëven is not responsible for delays or failures caused by events beyond our control, including natural disasters, strikes, pandemics, or internet outages.
Age Restriction
You must be at least 18 years old to use the Site or make purchases.
Termination of Services
Lorëven may suspend or terminate access to the Site or services if you violate these Terms.
Governing Law
- These Terms are governed by the laws of Punjab, India.
- Any disputes arising from these Terms are subject to the exclusive jurisdiction of the courts in Punjab, India.
Changes to Terms
- Lorëven reserves the right to modify these Terms at any time.
- Continued use of the Site after changes constitutes acceptance of the revised Terms.
Contact Us
For questions regarding these Terms, contact us at:
Email: care@loreven.com