Customer Care
For product, fit, fabric and general enquiries, write directly to our support team.
care@loreven.comCustomer Care
We’re here
to help.
Questions about an order, sizing, delivery or a Lorëven piece? Share the details with our team and we’ll respond with considered support.
How can we assist?
Considered support,
without the noise.
Choose the most relevant route below. For order-related enquiries, include your order number so our team can assist you efficiently.
Orders & Returns
Need help with delivery, an existing order, return or exchange? Include your order number.
Address
View our registered office address and customer-care contact details.
Typical response within 24 hours
Dedicated customer care
Order number recommended
Still need assistance?
Let’s begin with
the details.
Send your enquiry through our contact form. The more context you provide, the more precisely our team can help.